Maintenance &
Servicing
Expert technical support for your vending fleet. From one-off repairs and service contracts to full refurbishment services.
Invest in complete peace of mind
Our vending machine maintenance cover will give you confidence that your vending machine is always performing at it’s best.
If you choose to take out a technical maintenance service contract with us, our dedicated customer service team are only a phone call away, ready to help with any faults, issues or questions regarding your machines.
Once a technical fault is reported with your vending machine, we aim to have an engineer on site within eight working hours.
Why Choose Nutrivend?
Total Control
Complete management of your vending assets with real-time reporting and diagnostics.
Preventative Maintenance
Regular inspections and cleaning to identify issues before they cause downtime.
Response Times
Average 8-hour response time with a 95% first-time fix rate nationwide.
Regular Inspections
Scheduled visits to ensure your machines meet the highest hygiene and performance standards.
Service Categories
One-Off Repairs
Quick emergency fixes for non-contracted machines. We diagnose and repair faults on-site with a high first-time fix rate.
- Emergency On-Site Callouts
- Technical Diagnostics
- Genuine Parts Supply
Service Contracts
Comprehensive annual cover for total peace of mind. Priority response times and inclusive labour costs.
- 8-Hour Crisis Response
- Inclusive Labour & Callouts
- Quarterly Health Checks
Refurbishment Services
Give your older equipment a second life. Complete strip-down, deep clean, respray, and tech upgrade.
- Full Component Testing
- Cashless Retrofitting
- Premium Exterior Respray
Decided?
Next steps in your vending journey
Documentation
We work with you to understand your needs and complete any necessary documentation.
Machine Order
Once the paperwork is complete, we place your precision machine order.
Machine Preparation
Your machines are prepared and rigorosly tested at our headquarters.
Site Survey
We visit your site to ensure everything is ready for a seamless installation.
Deliver & Install
We deliver and install your machines with minimal disruption to your operations.
Commissioning
Your machines are set up, tested, and ready to fuel your members.
Technical Emergency?
Our helpdesk is standing by. Get in touch for immediate technical guidance or to schedule an urgent engineer site visit.