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Maintenance &
Servicing

Expert technical support for your vending fleet. From one-off repairs and service contracts to full refurbishment services.

Maintenance

Invest in complete peace of mind

Our vending machine maintenance cover will give you confidence that your vending machine is always performing at it’s best.

If you choose to take out a technical maintenance service contract with us, our dedicated customer service team are only a phone call away, ready to help with any faults, issues or questions regarding your machines.

Once a technical fault is reported with your vending machine, we aim to have an engineer on site within eight working hours.

Why Choose Nutrivend?

Total Control

Complete management of your vending assets with real-time reporting and diagnostics.

Preventative Maintenance

Regular inspections and cleaning to identify issues before they cause downtime.

Response Times

Average 8-hour response time with a 95% first-time fix rate nationwide.

Regular Inspections

Scheduled visits to ensure your machines meet the highest hygiene and performance standards.

Service Categories

One-Off Repairs

Quick emergency fixes for non-contracted machines. We diagnose and repair faults on-site with a high first-time fix rate.

  • Emergency On-Site Callouts
  • Technical Diagnostics
  • Genuine Parts Supply

Service Contracts

Comprehensive annual cover for total peace of mind. Priority response times and inclusive labour costs.

  • 8-Hour Crisis Response
  • Inclusive Labour & Callouts
  • Quarterly Health Checks

Refurbishment Services

Give your older equipment a second life. Complete strip-down, deep clean, respray, and tech upgrade.

  • Full Component Testing
  • Cashless Retrofitting
  • Premium Exterior Respray

SELF FILL
VENDING

A vending service where you have total control. Rent a vending machines from us, and you then take control of stock taking and refills with the support of a dedicated Account Manager.

Total Control

Take control of stock taking and refills with the support of a dedicated Account Manager.

Optional Maintenance

An optional maintenance program is also available.

Cashless Technology

We use the latest technology from Nayax - meaning your customers can use Apple Pay, Android Pay, Visa and Contactless.

NV Self-Fill Partner

Access to market leading prices for best on-the-go nutritional products on the market, including exclusive products only available from Nutrivend

First-Class Customer Care

You will receive a dedicated account manager as well as access to our online helpdesk portal.

HOW IT
WORKS

Choose a Vending Machine

Completely tailored to fit your site requirements

01.

Select Stock

Fill your machine planogram from our wide range of brands and sports nutrition products

02.

Implementation

We deliver and install your machine on site, providing complete support along the way.

03.

Refill

When you're ready, order online to refill your machine

04.

DECIDED?

NEXT STEPS

1. Documentation

You sign your agreement with us and once this is received, we set your account up on our system.

2. Machine Order

Once complete, the relevant orders are placed for your machine.

3. Machine Preparation

Your machine is prepared to the agreed planogram and is tested.

4. Site Survey

We conduct a site survey and book your machine delivery.

5. Delivery & Install

The engineer will deliver your machine to site and fully install.

6. Fill The Machine

Visit our wholesale site to fill the machine with products for your customers to enjoy.

Technical Emergency?

Our helpdesk is standing by. Get in touch for immediate technical guidance or to schedule an urgent engineer site visit.

Connect to Helpdesk 0300 124 0371

Ready for Impact?

Bring the future of nutrition vending to your site today.

Get Free Vending Proposal